| Learned the job on site, one trade at a time | Learned delivery as a discipline in its own right, then applied it to building |
| Watches the work and raises problems | Owns the scope, the budget and the date, and answers for all three |
| Agreements made verbally as the job goes | Requirements written down, agreed and version controlled |
| Costs reconciled when the invoices arrive | A live cost forecast, and no variation ordered without written approval |
| Reports when there is something to report | Structured written reporting on a fixed rhythm, good news and bad |
| Knows how a building goes up | Also knows how the asset is valued, financed and reported on |
| Often paid by, or working alongside, the contractor | No trades, no commission, no interest in any contractor |
| Works in Dutch | Works in English, Dutch and Russian |